Term and Conditions

1. Introduction & Acceptance of Terms

Welcome to Strength Warehouse (operated by Fitness Equipment Sales). By accessing our website at strengthwarehouseus.com, placing an order, or using our services, you agree to be bound by these Terms and Conditions. These terms govern your relationship with us and outline the rights and responsibilities of both parties. Please read them carefully before making a purchase.

Our website is designed for serious trainers, home gym enthusiasts, and commercial facility outfitters who demand commercial-grade, durable fitness equipment. Our policies reflect our commitment to integrity, transparency, and reliability—the same values embedded in every product we sell.

If you do not agree with any part of these terms, please do not use our website or services.

2. User Obligations and Responsibilities

As a user of our website and customer of our services, you agree to:

• Provide Accurate Information: Ensure all account and order details (shipping address, contact information, payment details) are complete, accurate, and current.
• Legal Use: Use our website and services only for lawful purposes and in accordance with these terms.
• Account Security: Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
• Compliance with Policies: Adhere to our Shipping, Returns, and other posted policies when making a purchase.
• Age Requirement: Confirm you are at least 18 years old or of legal age in your jurisdiction to enter into a binding contract.
• Inspection Upon Delivery: Inspect shipments promptly upon receipt and report any damage or discrepancies within 48 hours as outlined in our Returns Policy.

3. Product and Service Description

3.1 Product Range

We specialize in commercial-grade fitness equipment including, but not limited to:

• Strength Training: Benches (Ab Benches, Bench Press Racks), Dumbbells (Adjustable Dumbbells, Dumbbell Packages, Racks), Barbell accessories, Cable Machines and Attachments.
• Cardio Equipment: Ellipticals, Exercise Bikes, and other Aerobics & Cardio equipment.
• Specialized & Bodyweight Training: Back and Hyperextension equipment, Chest Press Machines, Bodyweight Training gear.
• Accessories & Storage: Various fitness accessories and storage solutions.

Product Characteristics: Our products are built for durability, performance, and safety, meeting the demands of intense training environments. Images on the site are for illustrative purposes; actual products may vary slightly. We make every effort to display colors and specifications accurately, but cannot guarantee your screen’s display is perfectly precise.

3.2 Service Area

We ship globally, but exclude certain remote regions and parts of Asia. Availability of specific shipping methods and delivery times may vary based on your location.

4. Ordering and Payment Terms

4.1 Placing an Order

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including limitations on quantity, inaccuracies in product or pricing information, or issues identified by our fraud prevention systems.

You will receive an order confirmation email. A contract between us is only formed when we send you a shipping confirmation email with tracking details.

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

Accepted Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payment is processed securely at the time of order. You represent and warrant that you have the legal right to use the chosen payment method.

4.3 Shipping and Delivery

Order Processing: 1-2 business days after payment confirmation.

Shipping Options:

• Standard Shipping: Via DHL or FedEx. A flat-rate fee of $12.95 applies. Estimated delivery: 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50, shipped via EMS. Estimated delivery: 15-25 business days after dispatch.

Delivery Estimates are not Guarantees: Delivery times are estimates and may be affected by customs, local holidays, or carrier delays. You are responsible for any import duties, taxes, or brokerage fees imposed by your country.

5. Returns, Refunds, and Exchanges

Our detailed Returns & Exchanges Policy is incorporated into these Terms. Key points include:

• Eligibility Window: Requests must be initiated within 15 calendar days of delivery.
• Condition: Items must be unused, unassembled, in original packaging with all accessories and documentation.
• Process: Contact us at [email protected] for an RMA number before returning any item.
• Costs: Return shipping is the customer’s responsibility, unless the return is due to our error or a defective product.
• Refund Timing: Processed within 5-10 business days after we receive and approve the return, issued to the original payment method.

Final Sale Items: As noted in Section 2, specific product categories are non-returnable. Please review the Returns Policy carefully before purchasing these items.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, software, and the overall design—is the property of Strength Warehouse (Fitness Equipment Sales) or our licensors and is protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express prior written permission.

7. Limitation of Liability

Strength Warehouse is committed to providing high-quality equipment and services. However, to the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, our products, or services, including but not limited to loss of profits, data, or business opportunity.
• Our total liability to you for any claim related to these terms or your orders shall not exceed the total purchase price of the products giving rise to the claim.
• We do not guarantee that the website will be uninterrupted, secure, or error-free.
• You agree to use our equipment safely and as intended. We are not liable for injuries or damages resulting from improper assembly, misuse, or modification of our products.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not fully apply to you.

8. General Provisions

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States and the State where Fitness Equipment Sales is located, without regard to its conflict of law provisions.

Changes to Terms: We reserve the right to update these Terms and Conditions at any time. The latest version will be posted on our website with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance.

Severability: If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

Contact Information: For questions regarding these Terms, your order, or any policy, please contact us: